REI members receive yearly 10% back in dividend cash back reward. Not a member? Join for a one-time $20 membership fee during checkout.
REI member benefits
- 10% back on full-price items! The REI Annual Dividend is a unique benefit of membership. It is your share of the co-op’s annual profit, and is comprised of your member dividend.
- Bike shop services and ski shop services; available in most REI stores.
- Lift tickets and special offers at selected ski resorts.
- Discounts on REI trips, classes, travel packages
REI is independently rated #1 in retail sportings goods for customer service satisfaction paired with high-quality outdoor products.
100% Satisfaction Guaranteed
At REI, unlike other retailers, they stand behind everything they sell. We love REI’s 100% Satisfaction Guaranteed. REI’s promise: “If you are not satisfied with your REI purchase, you can return it for a replacement or refund within one year of purchase.”
REI’s guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents.
If your item has a manufacturing defect in its materials or workmanship, you can return it at any time with REI’s limited warranty.
Returning or Exchanging Items
You can return or exchange purchases from REI or REI Garage by mail or at any of our retail locations, regardless of whether you made your purchase online, by phone or in an REI store.” – REI
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